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Frequently asked questions
1How much does a figurine cost?▾
Figurines start from $69 for a 3-inch Standard, depending on the size and package you choose. Sizes run 3 · 4 · 5 · 6 · 8 inch (3-inch Standard only · 8-inch Premium & Signature only). Every figurine is complete, hand-sculpted and hand-painted — higher packages add more options, poses, props and the artist's extra time.
View full pricing2Can I add people or pets?▾
Yes! We support a variety of combinations. Please select the people and pets you'd like to include before generation. Each additional person is +$40 and each pet is +$35. Physical items are charged separately from concept credits.
3What is a digital concept?▾
A digital concept is the artwork preview of your figurine, generated from your photos and choices. Generating a concept uses 1 credit. Digital concepts and physical figurines are separate — you only order a physical figurine when you love your concept.
4Is it my production proof?▾
No — your digital concept is a design preview. After you place an order, our artists prepare a production proof for your approval before your figurine is finished.
5What if generation is interrupted?▾
Don't worry — your photos and design save automatically, so nothing is lost. If a generation can't complete, your credit isn't wasted: just pick up where you left off.
6How do I find My Studio?▾
Every concept you generate is saved to My Studio in the header. Your photos and design save automatically — they'll be right here after you sign in. Your photos are stored privately and never shared publicly unless you choose to share them.

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